- Log in to your Email Exchange Manager
- Click on 'Email Exchange'
- Click on the name of your 'Organisation'
- Click on 'Mailboxes' on the left
- Click 'Create New Mailbox' button
- If this mailbox is for a new user, select 'New User'
- If it's for an existing user, select 'Existing User'
- Enter the required information and click 'Create Mailbox'
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