Download the Offline address book in Outlook

To force Outlook to download the Offline Address Book. You may do this by selecting:

  1. Open Outlook
  2. On the top menu click Send/Receive
  3. On menu now click 'Send/Receive Groups' from the drop down select 'Download Address Book'
  4. Uncheck 'Download changes since last Send/Receive'
  5. Select 'Full Details' and and click 'OK'
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